PRIVACY POLICY

CWD Concierge is committed to providing users of its services with a  secure Web environment. To help you understand our privacy policy, the  following information explains our information-gathering and dissemination practices for our concierge products, services, and Web site.
 
Where we collect information
 
This section provides an overview of the kinds of personal information we ask  for and how we use it. Details of these practices can be found following the  overview: Ordering products and services on the CWD Concierge web site.

You can request  products or services from CWD Concierge Service by phone, fax, email, or the online request form system. In some cases, you also have the option of  requesting and paying for the service entirely online. The request form asks  for personal information that identifies who you are, such as your name,  email address, and shipping address, as well as financial information, such  as your credit card number and the cards expiration date.
 
Participating in surveys

Occasionally, we may give you the opportunity to participate in a survey  online or by email to help us adapt our services to the expressed needs of clients. If you decide to accept, we may ask for demographic information, such as your age and ZIP code, but typically we will ask for no personal  information, such as your name and email address.
 
Participating in promotions

Occasionally, we may announce a special promotion or offer on the Cwd Real Estate Concierge Web site or by email, if you have elected to receive emails. If you  choose to participate, we may ask for certain information that identifies who  you are, such as your name and address, so that we can follow through on the  promotion.  
 
Sending gifts to others

When you use the CWD Concierge Service to send a gift to someone else, we ask you to give us the necessary personal information of the recipient so  that we can fulfill your request.  
 
Sending us email

When you contact us by email, we automatically receive your email address, as well as any contact information that is included in the signature at the  bottom of the email.
 
HOW WE COLLECT INFORMATION:

All the information we collect through the CWD Concierge Web site, or in connection with products and services requested through the CWD Concierge Service, is owned by CWD Real Estate. We capture and store information from the Web  site in the following ways:
 
Session IDs/Log  Files

Like most Web sites, we automatically gather certain types of information and  store it in log files each time you visit CWD Real Estate Concierge. The system  retains the information only for the duration of the session, and your  individual identity remains anonymous unless you place an order.  
 
Session information includes Internet protocol (IP) addresses, the type of Web browser you use , your Internet service provider, your computers  operating system, a date/time stamp for your visit, and click stream data  (indicating the Web pages you navigate to).
 
We use this information to analyze trends, administer the site, track users  movements around the site, and gather aggregated information about our user  base as a whole.  
 
Cookies

We currently do not use cookies (small text files that store data on your computer for record-keeping purposes) on the CWD Concierge Web site.
 
Third Party Advertisers

We do not accept advertisements from third party advertisers on the Carmel Partners Concierge Web site.
 
HOW WE USE INFORMATION

The CWD Concierge Web site describes the spa, restaurant, transportation, cell phone, ticket, gift, flower-delivery, and other products and services we make available to qualified clients.  
 
To provide these services, CWD Concierge Service, coordinates with a network  of product and service providers around the world to arrange special benefits, upgrades, discounts, and preferred status for CWD Concierge Service users.  
 
In most cases, customers who are interested in a product or service call, fax, email us, or complete the online request form. For some products or services,  however, you can request and pay for the service entirely online. During the  request process, we may ask you to provide your name, address, email, phone  number, and/or other personal information that identifies who you are. We use  this information to communicate in the following ways.
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